NHTSA Complaint #10706381 — 2011 FORD ESCAPE

ELECTRICAL SYSTEM:HORN issue reported to NHTSA

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Complaint Details

ODI Number	10706381
Vehicle	2011 FORD ESCAPE
Component	ELECTRICAL SYSTEM:HORN
Date of Incident	March 1, 2013
Date Filed	April 17, 2015
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

FROM THE TIME WE BOUGHT THIS VEHICLE, THE HORN WOULD SOUND WHEN WE HIT A BUMP. THEN IT BEGAN TO FAIL AND NOT SOUND AT ALL. I HAD THE SERVICE DEPARTMENT AT THE DEALERSHIP LOOK AT IT. THEY SAID IT WOULD COST $500 TO REPAIR AND THERE HAD BEEN NO RECALL. WHEN WE PICKED UP OUR VEHICLE FROM THE DEALER, THE HORN WOULD NOT SOUND AT ALL. IT HAS NOT SOUNDED SINCE. *TR

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