NHTSA Complaint #10705778 — 2014 CHRYSLER 300

AS YOU PROBABLY KNOW, NOT ONLY CHRYSLER VANS ARE AFFECTED, THE ENTIRE PRODUCT LINE INCLUDING DODGE AND CHRYSLER CARS, VANS AND SUV'S. ALSO JEEP. I HAVE A 2014 CHRYSLER 300 S PURCHASED DEC 2014. THE TIPM FAILED 1 MONTH LATER IN JAN 2015, WHILE DRIVING ON AN EXPRESSWAY THE CAR LOST POWER. I WAS FORTUNATE I WAS NOT REAR ENDED. THE DEALER DID NOTHING AND NEVER MENTIONED ANYTHING ABOUT THE TIPM , THEY DID A SOFTWARE UPDATE FOR THE TCM THEN SENT ME ON MY WAY. IT FAILED AGAIN IN FEB 2015 THE CAR WOULD NOT START, AND ALL INSTRUMENT CLUSTER ICONS FLASHED AND START BUTTON WOULD NOT RETURN TO OFF DETENT, A LOW PULSATING SOUND AUDIBLE IN ENGINE COMPARTMENT, WIPERS MOVING SLOWLY WITH SWITCH IN OFF POSITION THE ONLY CHARGED THE BATTERY HAD 27 ERROR CODES, NO MENTION OF THE TIPM. IN MARCH 2015 LOST NAVIGATION AND PHONE PARING. AT THAT TIME THEY TRIED TO DUPLICATE THE PROBLEM AND KEPT MY CAR FOR 18 DAYS. AGAIN THEY SENT ME ON MY WAY AND NEVER WOULD ADMIT THE TIPM IS AT FAULT. I ALSO HAVE PAYMENTS EACH MONTH, AND AM TERRIFIED TO DRIVE THE CAR EVEN FOR LOCAL ERRANDS. CHRYSLER RESOLUTION HAS MY REPORT AND ASSIGNED A CASE NUMBER FOR THIS ISSUE IN FEB 2015. THEY ASKED TO ALLOW ONE MORE REPAIR [THE 18 DAYS THEY HAD IT] AND WOULD THEN MAKE A DECISION FOR A REFUND OR REPLACEMENT. THIS PAST WEDNESDAY MAR 9, I RECEIVED A CALL FROM CHRYSLER RESOLUTION AND THE TOLD ME THEY WILL DO NOTHING ! CHRYSLER HAS SUNK TO THE LOWEST POSSIBLE LEVEL OF CUSTOMER SERVICE. THEY HAVE MORE REGARD FOR PROFIT THAN THEY DO FOR SAFETY. MY VEHICLE IS UNSAFE TO DRIVE. *TR