NHTSA Complaint #10704921 — 2010 CHEVROLET MALIBU
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 10704921 |
| Vehicle | 2010 CHEVROLET MALIBU |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 74,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
MY CAR WOULDN'T MOVE AFTER SHIFTING INTO REVERSE. I IMMEDIATELY CALLED GM, BECAUSE MY CAR IS TILL COVERED UNDER THE POWER TRAN WARRANTY. CAR GETS TOWED TO WEBB DEALERSHIP( VERY POOR CUSTOMER SERVICE). THEY REPLACE THE TRANSMISSION ON THURSDAY 040/09. RECEIVE A CALL FROM [XXX] WITH WEBB CHEVY STATING AND I QUOTE. "[XXX] THE TRANSMISSION WAS REPLACED SUCCESSFULLY, BUT YOU HAVE OTHER PROBLEMS THE CHECK ENGINE LIGHT IS ON AND THE CAR WILL NOT GET ANY POWER TO ACCELERATE. IN ORDER FOR US TO DIAGNOSE THE PROBLEM YOU WOULD NEED TO HAVE ANOTHER DIAGNOSTIC TEST DONE FOR 119.00". GET CALL TODAY FROM [XXX] SAYING OH WE DID THE DIAGNOSTIC TEST AND IT CAME BACK ITS THE THROTTLE BODY NEEDS REPLACING ITS NO GOOD AND THE COST WILL BE 513.41 PLUS TAX. HOW COULD THIS BE ?????? WHY ISN'T THIS COVERED UNDER THE POWER TRAN WARRANTY??? THE THROTTLE BODY IS RELATED TO THE ENGINE... I AM CONFUSED AND VERY UPSET AND DISAPPOINTED WITH GM POOR SERVICES AND VEHICLE AND WEBB CHEVY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
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