NHTSA Complaint #10704899 — 2009 FORD ESCAPE ENGINE

Complaint Details

ODI Number	10704899
Vehicle	2009 FORD ESCAPE
Component	ENGINE
Date of Incident	April 8, 2015
Date Filed	April 10, 2015
Mileage	86,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

THE CHECK ENGINE LIGHT CAME ON; MANUAL DID NOT HAVE CAUTIONARY INFORMATION. FURTHER UPON CHECKING, THERE WAS A TECHNICAL SERVICE BULLETIN(TSB) ISSUED BY FORD #-09-13-83. FAULTY PREMATURE FAILING PARTS ON MULTIPLE FORD MODELS INCLUDING FORD ESCAPE, MERCURY MARINER, FORD FUSION AND MERCURY MILAN. WHAT OCCURS IS VARIABLE CAM TIMING SOLENOIDS (2) FAIL CAUSING THE SERVICE ENGINE LIGHT TO GO ON. THIS COULD RESULT IN CATASTROPHIC ENGINE FAILURE AS THESE PARTS CONTROL THE TIMING OF THE MOTOR. FORD ACKNOWLEDGES THAT THERE IS A PROBLEM BUT IS NOT ISSUING A RE-CALL NOR GIVING ANY COMPENSATION TO CUSTOMERS REQUIRING THIS REPAIR. BASED ON DISCUSSIONS WITH VARIOUS DEALER MAINTENANCE DEPARTMENTS AND FORUM ON THE INTER-NET, THIS IS A MUCH MORE WIDE SPREAD ISSUE THAT FORD IS WILLING TO ACKNOWLEDGE. *TR

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