NHTSA Complaint #10704446 — 2011 BMW 7-SERIES

SINCE I BOUGHT THIS CAR IN 2012, AFTER WARRANTY THE CAR HAS CONSTANT BREAKDOWNS, I HAVE SPENT >3500 DOLLARS IN LAST YEAR, AGAIN GOT A MESSAGE "DRIVE TRAIN MALFUNCTION" ABOUT A WEEK AGO, TOOK TO DEALER ROADSHOW BMW IN MEMPHIS, THEY SAID HIGH FUEL PUMP AND PLUGS NEED TO BE REPLACED IN ABOUT $1000, I AGREED AND LEFT CAR, TWO DAYS LATER THEY CALLED THAT THERE IS ANOTHER 'PLATE LEAKING OIL' AND NEEDS ANOTHER $1000 REPAIR. THIS WAS NOT THERE WHEN I LEFT THE CARE. I CALLED BMW CUSTOMER SERVICE FIRST TIME, ABOUT 6 MONTHS AGO, WITH OUT HELP, AND AGAIN YESTERDAY. MY CAR IS IN SHOP AT DEALER.I CAME TO KNOW THAT THIS FUEL PUMP PROBLEM IS VERY COMMONLY REPORTED IN BMW BUT SURPRISINGLY COMPANY HAS NOT RECALLED IT OR ACCEPTING RESPONSIBILITY. THIS IS A DANGEROUS SITUATION THAT COULD RESULT IN FATAL ACCIDENTS AND INJURIES. BMW SHOULD BE HELD RESPONSIBLE FOR REPAIRS AND RECALLS AND FIXING THESE PROBLEMS BEFORE FATAL INJURIES OCCUR. *TR