NHTSA Complaint #11002425 — 2011 BMW 7-SERIES
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11002425 |
| Vehicle | 2011 BMW 7-SERIES |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 47,049 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
ELECTRIC AUXILIARY WATER PUMP FAILURE ON MY 2011 BMW 750LI XDRIVE. SHOULD BE COVERED IN RECALL (NHTSA CAMPAIGN NUMBER 11V521000). HOWEVER, BMW REFUSED TO HONOR RECALL. TOOK IN TO RAY CATENA BMW OF WESTCHESTER (543 TARRYTOWN RD., WHITE PLAINS, NY 10607, 914-761-5555) ON 6/27/2017. SHOWED THEM PRINTOUT OF NHTSA CAMPAIGN NUMBER 11V521000. SERVICE MANAGER SAID EVEN THOUGH THE RECALL INCLUDED THE 2011 BMW 750LI XDRIVE, MY SPECIFIC CAR WAS NOT PART OF THE RECALL. I HAD TO COME OUT OF POCKET $949.31 TO HAVE THE PART REPLACED. *JS