NHTSA Complaint #10704100 — 2006 CHRYSLER PACIFICA

JUST TOOK MY 2006 CHRYSLER PACIFICA IN FOR ANNUAL NYS INSPECTION AS WAS TOLD IT FAILED DUE TO SEVERE ROTTING OF THE MAIN ENGINE CRADLE AND IT WAS A SERIOUS SAFETY CONCERN. THIS CAME AS A TOTAL SHOCK AS THE CAR HAS SHOWN NO OTHER RUSTING OF ANY BODY PARTS AND HAS BEEN A MECHANICALLY SOUND VEHICLE UNTIL THIS POINT. THE MECHANIC SHOWED ME UNDERNEATH THE CAR AND THE OTHER UNDER CARRIAGE COMPONENTS ARE IN ACCEPTABLE SHAPE, ONLY THE CRADLE IS RUSTED THROUGH. I DROVE IT TO THE LOCAL CHRYSLER DEALER AND THEY SAID THAT THIS PROBLEM IS KNOWN BY CHRYSLER AND THAT I SHOULD CALL CHRYSLER AND REPORT THE PROBLEM. THE DEALER ESTIMATE FOR REPAIR WAS $4400.00! I CALLED CHRYSLER DIRECTLY FROM DEALERSHIP AND AFTER SOME REVIEW I WAS TOLD THERE WAS NOTHING THAT COULD BE DONE FOR ME!! I NOW HAVE A JUNK VEHICLE WITH NO RESALE POSSIBILITY AND I CANT AFFORD A $4400 REPAIR NOR CAN I ALLOW MY WIFE OR MYSELF TO DRIVE IT WITHOUT THE REPAIR BEING DONE AS IT IS UNSAFE. PLEASE HELP ME GET CHRYSLER TO STEP UP AND FIX THE CRADLE AS I HAVE SEEN MASSIVE AMOUNTS OF SIMILAR COMMENTS ONLINE ABOUT THIS ISSUE AND PEOPLE ARE BEING PUT AT GREAT RISK! CHRYSLER HAS REPAIRED THIS ISSUE AT THEIR COST FOR CERTAIN 2004 AND 2005 PACIFICAS....I MAINTAIN THEY ARE RESPONSIBLE AS WELL TO REPAIR MY 2006 UNDER RECALL AS WELL!! THEY ARE FULLY AWARE THAT THIS PROBLEM EXISTS! *TR