NHTSA Complaint #10703830 — 2014 CHEVROLET IMPALA STEERING

Complaint Details

ODI Number	10703830
Vehicle	2014 CHEVROLET IMPALA
Component	STEERING
Date of Incident	October 6, 2014
Date Filed	April 6, 2015
Mileage	3,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

AT HIGHWAY SPEEDS FROM 45-70MPH ON BOTH STRAIGHT, SMOOTH PAVEMENT AND ON WIDE SWEEPING CURVES, THE STEERING "FREEZES" AND REQUIRES A TURN OF THE WHEEL TO REGAIN CONTROL. THIS "FREEZING" FEELS LIKE THE STEERING IS STUCK IN A NOTCH, OR CERTAIN POSITION. THIS HAS OCCURRED ON SLIPPERY CONDITIONS AT LOWER SPEEDS (42 MPH) AND THE EFFORT TO CORRECT THE STEERING RESULTED IN AN OVER-CORRECTION ON THE SLIPPERY ROAD SURFACE CAUSING THE CAR TO SLIDE INTO THE ONCOMING LANE. THE CHEVROLET DEALER SAYS THEY "CAN'T DUPLICATE THE CONDITION." THE FIRST TIME THE CONDITION WAS OBSERVED, THE TEMPERATURE WAS IN THE 60S. IT IS MORE FREQUENT WHEN THE TEMPERATURE IS 20-35 DEGREES. WITH 8600 MILES AS OF 4/6/15, THE CONDITION PERSISTS MORE FREQUENTLY. *TR

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