NHTSA Complaint #10702909 — 2014 FORD FUSION

ON FRIDAY MARCH 27 2015 I WAS DRIVING DOWN THE ROAD AND I LOST ALL CONTROL OVER MY CAR STEERING. I WAS ABLE TO PULL MY CAR TO A SAFE LOCATION AND COME TO A COMPLETE STOP. IT WAS ME AND MY SON IN THE CAR AT THE TIME THIS ALL HAPPEN. IF I WOULD HAVE BEEN GOING FASTER THAN WHAT I WAS IT COULD HAVE CAUSED ME TO WRECK. I CALLED THE DEALER SHIP WHEN I GOT THE CAR STOPPED. THEY INSTRUCTED ME TO CALL THE WRECKER SERVICE THAT THEY HANDLE SO I DID. ONCE THEY GOT THE CAR THERE THEY LOOKED AT IT THE NEXT BUSINESS DAY WITCH WAS MONDAY THE 30TH THEY CAME TO A CONCLUSION THAT THE CARS NETWORK HAD SHUT COMPLETELY DOWN ON ME WHILE I WAS DRIVING . THEY ARE STILL NOT SURE WHY IT DID THAT. MY CAR IS STILL IN THE SHOP HOWEVER FORD MOTOR COMPANY GAVE ME A RENTAL CAR UNTIL NEXT TUESDAY APRIL 7TH 2015 AT THERE EXPENSE. THIS IS NOT THE FIRST TIME I HAVE A PROBLEM WITH THE CAR HAVING A COMPUTER PROBLEM . I HAVE ASKED FORD MOTOR COMPANY TO BUY THE CAR BACK AND THEY WILL NOT BC ITS NOT A TRANSMISSION ISSUE. AND I CAN NOT TRADE IT IN DUE TO THE AMT OWED ON IT. SO THEY HAVE INSTRUCTED ME TO CONTACT MY BBB OF MY STATE TO FILE THE LEMON LAW SO I HAVE DONE THAT AND THE BBB HAS GIVEN ME A NUMBER TO REACH YALL BUT IM DOING IT ON UR WEBSITE INSTEAD. I FEEL THE FORD MOTOR COMPANY SHOULD TAKE ALL INTO CONSIDERATION AS WELL AS ME AND MY FAMILY SAFETY INTO CONSIDERATION AND BUY BACK THE CAR . *TR