NHTSA Complaint #10702891 — 2009 DODGE JOURNEY

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number 10702891
Vehicle 2009 DODGE JOURNEY
Component VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident
Date Filed
Mileage 85,000 miles
Crash No
Fire Yes
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DEFROSTING THE WINDSHIELD, THE INTERIOR LIGHTS ILLUMINATED INDEPENDENTLY AND THE REAR PASSENGER SIDE WINDOW ROLLED DOWN INDEPENDENTLY. THE DRIVER SIDE DOOR PANEL CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE AND THE DOOR PANEL WOULD NO LONGER SHUT OR LATCH. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENTIRE DOOR PANEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

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