NHTSA Complaint #10702273 — 2006 DODGE RAM 2500

TL* THE CONTACT OWNS A 2006 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 2 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT HEARD A NOISE COMING FROM THE FRONT OF THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE TIE ROD ON THE FRONT DRIVER'S SIDE HAD FRACTURED. THE VEHICLE WAS TOWED TO A MECHANIC, WHO DIAGNOSED THAT THE TIE ROD, FRONT LEFT WHEEL BEARING ASSEMBLY AND THE FRONT LEFT UPPER BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE VEHICLE WAS REPAIRED, THE CONTACT HEARD A NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO ANOTHER MECHANIC WHO DIAGNOSED THAT THE TIE RODS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.