NHTSA Complaint #10702238 — 1999 PONTIAC GRAND AM

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10702238
Vehicle	1999 PONTIAC GRAND AM
Component	ENGINE
Date of Incident	March 13, 2015
Date Filed	March 27, 2015
Mileage	180,678 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

HI I'VE BOUGHT A CAR FROM CAR HOP THE FIRST TIME IT BROKE N 3 MONTHS AFTER I BOUGHT IT AND CAR HOP HAD IT TOWED TO ONE OF THERE SHOPS AND I WAS TOLD THEY PUT A NEW ENGINE IN IT 6 MONTHS AGO CAR BROKE DOWN AGAIN THEY WOULDN'T GET IT FIX SO I STOPPED MAKE N PAYMENT ON CAR FOR 3 MONTHS AND THEY CALL ME AND ASKED ME IF I'D LIKE TO START THERE FRESH START PROGRAM WERE I'D HAVE A WARRANTY N I'D JUST HAVE TO KEEP UP WITH MY PAYMENT BUT THEY WILL FIX THE CAR SO THEY PUT N ANOTHER ENGINE 4 MONTHS AFTER NEW ENGINE CAR BROKE DOWN AGAIN NOW THEY ARE TELLING ME I HAVE NO WARRANTY AND THAT I WILL HAVE TO PAY 700 DOLLARS ON TOP OF MY 340 PAYMENTS TO GET CARDIAC IS THERE ANYTHING I CAN DO I'M A SINGLE MOM OF TWO KIDS AND THIS IS STRESSFUL I'VE GIVE IN CAR HOP 5,000 N PAYMENTS AND THEY ARE NOT BEING FAR. *TR

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