NHTSA Complaint #10783479 — 1999 PONTIAC GRAND AM

IGNITION HAS SHUT DOWN NUMEROUS TIMES ALSO ACTIVATING GM PASSLOCK SYSTEM, VEHICLE HAS BEEN TOWED NUMEROUS TIMES, RAW FUEL HAS DISINTEGRATED MUFFLER AND CATALYTIC CONVERTER, NOTIFIED GM NUMEROUS TIMES ABOUT THIS, STONEWALLED, GIVEN LOCAL NUMBER TO CALL, THEY HAD NO KNOWLEDGE OF IT, CAR NOT SAFE TO DRIVE, PARKED IT, INCURRED INSURANCE/TAXES ETC TO KEEP CAR IN DRIVEWAY, MOSTLY INOPERABLE NOW WAITING ON GM TO ADDRESS, THEY REFUSE TO EVEN ACKNOWLEDGE PHONE CALLS/E-MAILS NOR WILL THEY TRY AND REACH AN ACCORD IN REGARDS TO A CAR UNSAFE TO DRIVE. I AM DISABLED AND RELIED ON THIS CAR TO GO TO DOCTOR OFFICES, BEING LEFT STRANDED NUMEROUS TIMES AND WAITING TO BE TOWED BY AAA WAS DIFFICULT ENOUGH YET WHEN I ASKED ABOUT BEING AT LEAST DISABLED, THEY WANTED TO THEN CHARGE A "DIAGNOSIS" FEE ON TOP OF BEING TREATED LIKE DIRT. I SENT THEM A "LIEN" ( I KNOW IT HOLDS THE WEIGHT OF AIR!) TO TRY AND WORK THIS OUT...AND HAVE HEARD NOTHING. THE CAR IS NOW A BRICK IN THE DRIVEWAY. I HAVE THE REPAIR BILL, TOTALING 700.00 DOLLARS AND THE TAX BILL AND INSURANCE COST FOR HAVING A VEHICLE UNSAFE TO DRIVE. I HAVE THE BILLS AND NO RESOLUTION FOR AN ISSUE I DID NOT CAUSE, GM HID THIS AND THEN DID NOTHING TO MAKE IT RIGHT. CAN YOU HELP OR AT LEAST INVESTIGATE THE IGNITION AND PASSLOCK PROBLEMS?