NHTSA Complaint #10702188 — 2011 HONDA CR-V ELECTRICAL SYSTEM

Complaint Details

ODI Number	10702188
Vehicle	2011 HONDA CR-V
Component	ELECTRICAL SYSTEM
Date of Incident	February 14, 2015
Date Filed	March 27, 2015
Mileage	30,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT THE HEATING CORE FAILED TO WORK, THERE WAS AIR BLOWING UNDER THE DASHBOARD, THERE WAS A BURNING ODOR, AND A FILM WAS PRESENT ON THE WINDOWS THAT IMPACTED THE CONTACTS VISIBILITY EACH TIME THE VENT CONTROLS WERE USED. THE CONTACT STATED THAT THE ANTI-FREEZE WAS ENTERING THE CABIN AND THE VAPORS CAUSED THE CONTACT TO HAVE TO OPEN THE WINDOWS WHEN THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,300.

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