NHTSA Complaint #10702173 — 2002 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10702173
Vehicle	2002 FORD ESCAPE
Component	STEERING
Date of Incident	December 19, 2014
Date Filed	March 27, 2015
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

MY 2002 FORD ESCAPE HAS BEEN TO MULTIPLE DEALER SERVICE CENTERS AND MECHANICS TO TRY TO PINPOINT A BANGING NOISE THAT COMES FROM THE FRONT RIGHT SIDE WHEN DRIVING OVER BUMPS OR POTHOLES AT LOWER SPEEDS. TO DATE I HAVE HAD TIE RODS, SWAY BARS, SWAY BAR LINKS, BALL JOINTS REPLACED AND ALL BODY MOUNTS, ENGINE MOUNTS, CONTROL ARMS, SHOCKS AND STRUTS ALL CHECKED AND ALL NUTS AND BOLTS TIGHTENED. I HAVE NOT BEEN ABLE TO HAVE A MECHANIC TELL ME WHAT THE ISSUE IS. I HAVE SEARCHED THE INTERNET AND SEE SEVERAL COMPLAINTS ALL FOR THE SAME PROBLEM. I KNOW MY TRUCK IS NOT THE ONLY ONE, HOWEVER I CANNOT AFFORD TO CONTINUE REPLACING PARTS IN HOPES THAT WE MIGHT FINALLY FIND THE CAUSE OF THE SOUND. I FEEL FORD NEEDS TO TAKE RESPONSIBILITY FOR WHATEVER IT IS THAT IS FAILING BEFORE SOMEONE ENDS UP SERIOUSLY INJURED. *TR

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