NHTSA Complaint #10702048 — 2011 BUICK REGAL

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10702048
Vehicle 2011 BUICK REGAL
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 53,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

I BOUGHT THIS 2011 BUICK REGAL WITH ABOUT 53000 MILES ON IT FROM A PRIVATE SELLER. FROM THE DAY I GOT IT THE STEREO, CLOCK, NAVIGATION HAVE BEEN A PROBLEM. THE CLOCK DOESN'T HOLD THE TIME, STEREO TURNS OFF MY ITSELF OR SOMETIMES MAKES A LOUD POP NOISE AND DOESN'T WORK. THE NAVIGATION IS IN THE STATE OF WASHINGTON, I LIVE IN N.Y. THE DRIVERS HEATED SEAT DOESN'T WORK. THE BUMPER TO BUMPER WARRANTY WAS UP 3000 MILE AGO, AT THIS POINT. LATER, THE TIMING CHAIN NEEDED TO BE REPLACED. THE MOTOR MADE A LOUD KNOCK AND WOULD SURGE, HESITATE AND STALL. WITH THE TIMING BEING OFF, THE TRANSMISSION WOULDN'T DOWNSHIFT AND WAS HARD TO STOP THE CAR. TWO MONTHS LATER THE SAME SYMPTOMS RE-OCCURRED. THE DEALER CHARGED ME TO DIAGNOSE AND TOLD ME IT WAS DOWN 2 QUARTS OF OIL. THEY CHANGED THE OIL 2 MONTHS PRIOR. NOW, I NOTICED THE REAR BRAKES ARE DRAGGING AND DON'T RELEASE SOMETIMES. GM, BUICK AND TWO DEALER WON'T DO ANYTHING ABOUT ANY OF THIS. AN EXPENSIVE CAR THAT IS BARELY YEARS OLD WITH ALL THESE PROBLEMS. I'VE SEEN THE SERVICE BULLETINS ON ALL OFF THESE PROBLEMS. NO HELP FROM GM, JUST INDEX CARD READERS FROM THE PHILIPPINES WHO APOLOGIZE EVERY THIRTY SECONDS AND MAKE EXCUSES! *TR

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