NHTSA Complaint #10701649 — 2012 HYUNDAI SONATA SUSPENSION

Complaint Details

ODI Number	10701649
Vehicle	2012 HYUNDAI SONATA
Component	SUSPENSION
Date of Incident	April 11, 2012
Date Filed	March 25, 2015
Mileage	69 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I WAS BACKING MY VEHICLE UP, WHICH WAS PARKED IN FRONT OF MY HOUSE, AND I NOTICED WHAT SOUNDED LIKE A CV JOINT NOISE FROM THE LEFT FRONT WHEEL AREA. THE PROBLEM HAS RECURRED SEVERAL TIMES SINCE BUT THE LATEST AND LOUDEST WAS AFTER I HAD THE VEHICLE INSPECTED AT THE DEALERSHIP ON 03/21/2015. THE NOISE TOOK ON AN EVEN LOUDER SOUND THAT WAS MORE OF A CLUNK LIKE A FRONT CONTROL ARM. THEREFORE, I CONTACTED HYUNDAI USA FOR A DETAILED EXPLANATION OF TSB 10055854 BUT THEY WILL NOT GO INTO ANY SPECIFICS ABOUT WHAT THE COMPONENT(S) ARE IN THIS CAMPAIGN. I FEEL THAT THIS IS AN INTENTIONAL COVER UP SO THAT THE NHTSA WILL NOT INVESTIGATE AND REQUIRE A SAFETY RECALL. VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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