NHTSA Complaint #10701548 — 2014 DODGE CHALLENGER

CHRYSLER CORP. SENT ME A "RECALL NOTICE" MID DECEMBER 2014 FOR NUMBER P60 ALTERNATOR. THE LAUNCH DATE WAS DECEMBER 1, 2014. THE ALTERNATOR DIODES IN MY VEHICLE COULD EXPERIENCE A RAPID FAILURE. VEHICLE ELECTRICAL SYSTEM VOLTAGE MAY DROP TO CRITICAL LEVELS, DISABLING ABS, ESC, ECM ( COMPUTER) AND CBC. THE DRIVER WILL HAVE ALMOST NO WARNING, RESULTING IN VEHICLE SHUTDOWN WHILE DRIVING AND MAYBE UNDER-HOOD ELECTRICAL FIRE. I HAVE EXPERIENCED THIS ALTERNATOR FAILURE...BREAKDOWN.. BEING STRANDED ON A 1989 OLDSMOBILE I OWNED YEARS AGO. I HAVE CALLED THE RECALL ASSISTANCE CENTER THREE OR FOUR TIMES, THE RECORDED MENU OR LIVE PERSONS KNOW NOTHING ONLY TO SAY THEY ARE SORRY FOR THE ISSUE AND LONG WAIT. I HAVE CALLED MY HOMETOWN DODGE DEALER, WHERE I PURCHASED THE CAR AND THEY HAVE EXPRESSED BEING SORRY FOR LONG WAIT ( ALMOST 4 MONTHS). I HAVE BEEN RENTING CARS FOR PAST THREE MONTHS WHEN TAKING TRIPS LONGER THAN 60 MILES ONE WAY. I HAVE REAL FEAR OF BEING BROKE DOWN WITH ASSOCIATED WRECKER, MOTEL AND REPAIR COSTS. IN SUMMARY, THIS WHOLE THING HAS TAKEN TOO LONG SO I AM FILING MY COMPLIANT TODAY. *TR