NHTSA Complaint #10701255 — 2004 FORD ESCAPE

I WAS DRIVING MY 2004 ESCAPE WHEN I HEARD A RATTLING ON THE REAR PASSENGER SIDE OF VEHICLE. A MECHANIC TOLD ME THAT THE ENTIRE SHOCK TOWER HAS RUSTED OUT AND THERE IS A WHOLE IN THE WHEEL WELL. I JUST GOT OFF THE PHONE WITH FORD ON 2/23/15 AND TOLD THEM OF THIS PROBLEM AND THEY NEVER HEARD OF SUCH A THING. I TOLD THEM IT AMAZING THAT I CAN FIND ALOT OF COMPLAINTS ABOUT THIS AND YOU KNOW THING. ALSO TOLD THEM THAT THE LEFT SIDE SHOCK TOWER LOOKS GOOD. SO WHY IS THE RIGHT SIDE RUSTED OUT. SHE COULDN'T EXPLAIN IT. SHE SAYS SHE WILL TAKE THE COMPLAINT AND IT WILL ALSO GO TO NHTSA. WELL IT SEEM THERE SHOULD BE A RECALL ON THIS. YOUR COMPLAINTS SEEM TO BE VERY SIMILAR. I DON'T HAVE MONEY TO GET THIS FIXED. BECAUSE THE BRAKE LINES WENT IN MY VEHICLE AND THE MASTER CYLINDER COST ME $860. TO GET FIXED. WHICH I THINK WAS IN A RECALL THAT YOU HAD BUT FORD COMPANY DOESN'T HAVE THAT RECALL. SO KEEP RECEIPTS FORD SAYS TO GET REIMBURSED IF STUFF GETS RECALLED. PLEASE RECALL THE SHOCK TOWER ON PASSENGER SIDE FOR RUSTING OUT AND DRIVER SIDE IS OK. SOMETHING IS VERY WRONG. FORD COMPANY NEEDS TO DEAL WITH THIS EVEN THOUGH THE CLAIM THEY NEVER HEARD OF THIS PROBLEM. *TR