NHTSA Complaint #10701003 — 2002 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10701003
Vehicle	2002 FORD ESCAPE
Component	STEERING
Date of Incident	September 4, 2014
Date Filed	March 22, 2015
Mileage	77,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

DRIVING DOWN A BUSY HIGHWAY, OUR ESCAPE HAD THE CONTROL ARM DETACH FROM THE SUB FRAME. WE TOOK THE CAR TO THE DEALER AND THEY TOLD US THIS WOULD NOT BE COVERED UNDER ANY RECALL BY FORD BECAUSE IT HAD COMPLETELY SEPARATED. DESPITE THAT THE DAMAGED AREA OF THE CAR BEING WHAT IS RECALLED IN 14V165000. FORD HAS DONE NOTHING TO HELP THIS ISSUE. LUCKY ENOUGH THERE WAS NO ACCIDENT, BUT THIS IS A HUGE SAFETY ISSUE AND SOMEONE IS GOING TO GET KILLED. FORD NEEDS TO FIX THE DAMAGED SUB FRAMES, NOT JUST FIX THOSE THAT HAVEN'T ALREADY BROKE AND CONSUMERS HAVE HAD TO PAY THOUSANDS TO GET FIXED. *TR

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#11103674 — June 24, 2018 — MY ENGINE COOLANT LIGHT STAYS ON EVEN AFTER TAKING STEPS TO FIX IT AS IT WAS A PROBLEM WITH THE 2002 FORD ESCAPES, AN...

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