NHTSA Complaint #10700947 — 2015 RAM 1500

THIS HAS BEEN AN ONGOING ISSUE WITH POOR HEADLIGHTS IN MY RAM. WE WERE ON OUR WAY BACK TO NEW YORK FROM FLORIDA AND WENT FROM LEWIS DELAWARE TO CAPE MAY ON THE FERRY. WHEN WE GOT OFF THE FERRY IT WAS AFTER 9:00 PM AND WAS VERY DARK. WE PROCEEDED TO HEAD FOR THE BEACH AREA OF CAPE MAY AND MY WIFE TOLD ME TO TURN THE HEADLIGHTS ON TO WHICH I RESPONDED THEY ARE ON. I AM 66 YEARS OLD AND HAVE HAD 6 TRUCKS STARTING IN 1998 AND MANY SUV'S. I HAVE NEVER HAD HEADLIGHTS THAT WERE ANYTHING LIKE THESE. ON THE WAY DOWN I DROVE FOR A SHORT TIME IN THE DARK LOOKING FOR A MOTEL. FROM THE MOTEL THE NEXT MORNING I CONTACTED RAM WHO GAVE ME A DEALER TO CHECK OUT THE LIGHTS. I STOPPED AND HE AGREED WITH ME THAT THEY WERE NOT VERY BRIGHT AND THAT'S THAT. WHEN I RETURNED HOME I BROUGHT THE TRUCK TO THE DEALER I PURCHASED IT FROM AND THEY TOLD ME THEY WERE WORKING AS DESIGNED, WHICH BY NOW I KNOW IT WAS A BAD DESIGN. I CONTACTED RAM AGAIN AND HERE IS THERE RESPONSE WAS WE APPRECIATE THE TIME AND EFFORT YOU TOOK TO TELL US OF YOUR DISSATISFACTION IN OUR PRODUCT. COMMENTS LIKE YOURS ARE ONE WAY TO LEARN OF PROBLEMS THAT DEVELOP AND THE IMPROVEMENTS DESIRED. WE HAVE DOCUMENTED YOUR COMMENTS AND WILL PROVIDE THEM TO THE PRODUCT DEVELOPMENT TEAM FOR REVIEW. THE TRUCK IS A SEVERE SAFETY HAZARD TO DRIVE AT NIGHT AND THE RAM MESSAGE BOARDS HAVE MANY COMPLAINTS ABOUT THE HEADLIGHTS.I NEED BRIGHTER, SAFER HEADLIGHTS NOW AND NOT WHEN THERE DEVELOPMENT TEAM FIGURE IT OUT. YOU WOULD THINK FOR A TRUCK THAT COSTS $50000 COULD BE DRIVEN SAFELY AT NIGHT. *TR