NHTSA Complaint #10695446 — 2015 ACURA TLX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10695446
Vehicle 2015 ACURA TLX
Component ENGINE
Date of Incident
Date Filed
Mileage 1,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I LEASED MY ACURA TLX V6 ADVANCED 2 WHEEL DRIVE STARTING IN SEPTEMBER 2014. RIGHT AWAY, WITHIN THE FIRST WEEK I STARTED NOTICING PERFORMANCE ISSUES. THIS VEHICLE HAS AN EXTREMELY HARD SHIFT BETWEEN 2ND AND 3RD GEAR, CAUSING THE CAR TO LURCH FORWARD UNEXPECTEDLY. IT IS PARTICULARLY NOTICEABLE IN "SPORT" MODE. IT HAPPENS MORE CONSISTENTLY IN STOP AND GO TRAFFIC, WHICH COINCIDES WITH A SITUATION THAT ALLOWS FOR LESS REACTION TIME. IT ALSO HAS SERIOUS ACCELERATION HESITATION THROUGHOUT ALL SPEEDS. THERE HAVE BEEN MULTIPLE SITUATIONS WHERE WHILE MERGING IN TRAFFIC OR ACCELERATING ONTO A MAJOR HIGHWAY I HAVE ALMOST BEEN HIT BECAUSE MY VEHICLE WAS UNRESPONSIVE. MY CAR HAS BEEN INTO ACURA TWICE SO FAR FOR THIS ISSUE. THE FIRST TIME I WAS TOLD IT WAS A "KNOWN" ISSUE BUT THERE WAS NO FIX. THE SECOND TIME I TOOK MY CAR IN FOR THE SAFETY RECALL ACURA "CHANGED OUT THE TRANSMISSION FLUID" WHICH WAS SUPPOSED TO HELP - AND IT DIDN'T. I HAVE ANOTHER APPOINTMENT NEXT WEEK FOR THE SAME ISSUES. ACURA CLIENT CARE ACKNOWLEDGED THAT THIS IS A KNOWN PROBLEM BUT THAT ACURA CORPORATE DOES NOT HAVE ANY SOLUTIONS AND IT MUST BE TAKEN UP WITH THE DEALERSHIP. THE DEALERSHIP JUST ACKNOWLEDGES THE PROBLEM AND SAYS TO TAKE IT UP WITH ACURA CORPORATE. THIS IS A DANGEROUS DRIVING SITUATION AND I DO NOT FEEL SAFE IN THIS VEHICLE. ACURA OBVIOUSLY ROLLED THIS CAR OUT OF THE FACTORY KNOWING THEY HAD ISSUES (HENCE THEIR LAUNCH DELAY IN THE FIRST PLACE) BUT WERE WILLING TO TAKE ADVANTAGE OF THE CONSUMER AND HAD NO CONCERN FOR THEIR CUSTOMERS' SAFETY. BUYER BEWARE - DO NOT PURCHASE A TLX. *TR

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