NHTSA Complaint #10695121 — 2011 DODGE JOURNEY

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10695121
Vehicle	2011 DODGE JOURNEY
Component	STEERING
Date of Incident	March 16, 2015
Date Filed	March 18, 2015
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

NOTICED STRANGE SOUND FROM DRIVER SIDE FRONT WHEEL AREA. TOOK VEHICLE INTO DEALERSHIP TO IDENTIFY ISSUE. DEALER CLAIMS POWER STEERING RETURN LINE HAD A LEAK AND THAT THIS LINE WRAPPED AROUND THE ENGINE COMPARTMENT AND WOULD COST APPROX $750.00 TO REPAIR, THERE ARE NUMEROUS COMPLAINTS ABOUT COLD WEATHER AREAS HAVING MULTIPLE COMPLAINTS ABOUT THIS LINE FAILING AT THE FACTORY CRIMPED CONNECTION ON THE LINE. THE FAILURE CAUSING THE LINE TO RUPTURE OR CRACK VARYING ON LEAK RATE. *TR

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