NHTSA Complaint #11174827 — 2011 DODGE JOURNEY

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11174827
Vehicle	2011 DODGE JOURNEY
Component	STEERING
Date of Incident	January 30, 2019
Date Filed	February 6, 2019
Mileage	75,970 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

ON 1/30/2019 AT 10:15 PM I STARTED MY PARKED 2011 DODGE JOURNEY TO WARM IT UP FOR WORK. IT IMMEDIATELY BLEW THE POWER STEERING SYSTEM BECAUSE IT WAS FRIGID OUTSIDE. THE POWER STEERING COOLER AND RETURN LINE HOSE ASSEMBLY WAS REPLACED WITH PARTS FROM THE DEALER ORDERED BY THE BUSINESS THAT MADE THE REPAIRS. TOTAL FOR PARTS AND LABOR WAS $814.22. THIS REPORT IS BEING FILED IN REGARDS TO CAMPAIGN 16V273000. I FEEL THIS IS IDENTICAL TO WHAT HAPPENED AND I AM SEEKING A FULL REFUND FOR MY REPAIRS NEEDED.

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