NHTSA Complaint #10694907 — 2009 CHEVROLET EQUINOX

OUR VEHICLE'S RADIO BEGAN TO NOT SHUT OFF AFTER THE DRIVER SIDE DOOR WAS OPENED, AND THE KEYS WERE OUT OF THE IGNITION. WE BROUGHT IT TO THE DEALERSHIP AND WAS CONVINCED THAT IT WAS EITHER THE DOOR SWITCH OR THE RADIO. HAVING A MAJOR GUARD PROTECTION PLAN, THE RADIO WASN'T TO BE COVERED AND THE DOOR SWITCH WOULD. I CHOSE NOT TO HAVE THE PROBLEM FIXED THINKING THAT WE'D CONTINUE TO SHUT THE RADIO OFF. IT WASN'T UNTIL THE DRIVER SIDE POWER WINDOW STOPPED WORKING AND I REPLACED THE MOTOR (TO NO AVAIL) AND DID SOME RESEARCH ONLINE DID I FIND THAT SIMILAR OWNERS HAD THE SAME SYMPTOMS. I EVENTUALLY RESEARCHED AND FOUND THAT THE ELECTRICAL PATHWAY FROM THE CAR BODY TO THE DOOR CAUSED THE WIRES INSIDE TO STRETCH, CRACK, AND BREAK. THE 2 WIRES THAT WERE BROKEN WERE THE DOOR SENSOR WIRE AND THE POWER WINDOW WIRE. TAKING IT BACK TO PARKWAY CHEVROLET TO HAVE THEM RESEARCH THIS AND DIAGNOSE, THEIR REMEDY WAS TO HAVE THE WIRES RE-SAULDER. I WOULD LIKE FOR THE WIRING HARNESS BE REPLACED. LOOKS AND SEEMS LIKE THERE'S A MAJOR ELECTRICAL ISSUE WITH THIS VEHICLE. THERE SHOULD BE A RECALL FOR THE MALFUNCTION. *TR