NHTSA Complaint #10694436 — 2004 JEEP LIBERTY FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	10694436
Vehicle	2004 JEEP LIBERTY
Component	FUEL/PROPULSION SYSTEM
Date of Incident	January 20, 2015
Date Filed	March 16, 2015
Mileage	107,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

CHRYSLER SENT ME A LETTER INFORMING ME OF RECALL N46. I AM SEEKING REIMBURSEMENT FOR AN OEM HITCH THAT I HAD INSTALLED PRIOR TO THE RECALL. I HAVE SPOKEN TO CHRYSLER MANY TIMES OVER THE LAST 2 YEARS AND FOLLOWED THEIR INSTRUCTIONS FOR INSPECTION AND SUBMISSION OF DOCUMENTATION FOR THE OEM HITCH. I HAVE A CASE # FROM CHRYSLER. DESPITE REPEATED PROMISES TO CALL ME AND /OR PROCESS THE REFUND, I HAVE HAD NO CONTACT FROM CHRYSLER. MY LATEST ATTEMPT TO CONTACT THEM WAS 1/20/15, AT WHICH POINT I WAS TOLD I WOULD BE CONTACTED WITHIN A WEEK. WHAT DO I HAVE TO DO TO GET THE REFUND? *TR

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