NHTSA Complaint #10694141 — 2010 FORD F-150

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10694141
Vehicle	2010 FORD F-150
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	January 11, 2015
Date Filed	March 13, 2015
Mileage	34,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE ATTEMPTING TO START THE VEHICLE, THE REAR DEFROSTER WAS ACTIVATED AND THE REAR WINDOW SHATTERED. THE PASSENGER SIDE FIXED SECTION SHATTERED BECAUSE OF THE FAILURE OF THE DEFROSTER. THE CONTACT HAD ALSO NOTICED THAT THE DEFROSTER WIRES WERE BURNED AND WERE HEATED, WHICH CAUSED THE GLASS TO SHATTER. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO A MECHANIC; HOWEVER, THE WINDOW WAS REPLACED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE MULTIPLE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

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