NHTSA Complaint #10693640 — 2013 CADILLAC XTS

RIGHT TURN SIGNAL FAILURE.. ALL OF MY RIGHT TURN SIGNAL MARKS GO OUT. FRONT, MIRROR, AND REAR. THE DEALER WHERE I TOOK THE MY VEHICLE TO SAID THAT THEY COULD NOT GET IT TO REPRODUCE THE PROBLEM. I WAS TOLD THAT IN THEIR DIAGNOSTIC THAT IT WAS SHOWING THE FRONT TURN SIGNAL FAILURE AND I HAD A PICTURE OF THE REAR TURN SIGNAL FAILURE. THEY TOLD ME I NEEDED TO VIDEO TAPE IT WHEN IT HAPPENS. WHILE I'M DRIVING??? I CONTACTED GM AND OPENED A CASE ON IT WHICH GOT THE DEALER TO TAKE IT IN. I GOT THE VEHICLE BACK AND IT STILL DID THE SAME THING. I CALLED GM BACK UP AND TOLD THEM IS WASN'T FIXED AND THEY TOLD ME THAT THE DISTRICT MANAGER SAID TO CLOSE THE CASE AND TO GO GET IT FIXED SOMEWHERE ELSE. AS OF 2/16 I AM STILL AWAITING TO GET THE VEHICLE FIXED. THE DISTRICT MANAGER OF GM TOLD THE DEALER NOT TO FIX IT. *TR