NHTSA Complaint #10693617 — 2015 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 10693617
Vehicle 2015 SUBARU OUTBACK
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

4 MONTH OLD 2015 SUBARU OUTBACK: MOONROOF EXPLODED, FROM THE INSIDE OUT, WHILE ON INTERSTATE; WEATHER WAS CLEAR AND ABOUT 60DEGREE DAY AROUND 2:30PM EST; NOTHING HIT THE CAR, SUNROOF EXPLODED,VERY LOUDLY, UP THEN THE SHATTERED GLASS WENT EVERYWHERE INSIDE THE CAR AND OVER ME, AS WELL AS OVER THE TOP OF THE CAR, LEAVING SCRATCHES AND DENTS, REQUIRING BODY SHOP WORK TO THE OUTSIDE. THE CLOTH COVER WAS OPEN; THE DRIVER SIDE WINDOW HAD JUST BEEN ROLLED UP; HAD BEEN ON THE ROAD FOR ABOUT 10MINS BEFORE IT OCCURRED, AFTER HAVING BEEN PARKED IN UNCOVERED PARKING LOT FOR SEVERAL HOURS; WAS MERGING ONTO THE INTERSTATE; I CAN SUPPLY PICTURES IF NEEDED. ALSO, THIS SAME CAR HAS A SEAL GAP ISSUE IN THE TRIANGULAR WINDOW ON THE FRONT PASSENGER SIDE WINDOW. AN INITIAL RESEALING DONE WEEKS AFTER DELIVERY OF THE CAR DID NOT STAY SEALED. SUBARU HAS ISSUED A 'KIT' NOW TO FIX THE SEAL PROBLEM OF THE TRIANGULAR WINDOW, WHICH I AM CURRENTLY ON A WAIT LIST FOR. *TR

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