NHTSA Complaint #10693536 — 2014 FORD C-MAX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10693536
Vehicle	2014 FORD C-MAX
Component	ELECTRICAL SYSTEM
Date of Incident	February 25, 2015
Date Filed	March 11, 2015
Mileage	100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

THE COMPASS ON THE LEFT SIDE OF THE DASHBOARD NEXT TO THE SPEEDOMETER INDICATES INACCURATE PERPENDICULAR DIRECTIONS WHILE INDICATING THE CORRECT DIRECTION OF PROGRESS. FOR EXAMPLE, WHEN THE CAR IS PROGRESSING NORTH THE TOP OF THE DIAL INDICATES "N" FOR NORTH CORRECTLY. BUT THE MARKING ON THE RIGHT SIDE WHICH SHOULD INDICATE "E" FOR EAST INSTEAD INDICATES "W" FOR WEST WHILE THE MARKING ON THE OPPOSITE SIDE ALSO INACCURATELY INDICATES THE OPPOSITE DIRECTION. WHEN PROGRESSING WEST, SOUTH OR EAST THE SAME REVERSAL OF THE PERPENDICULAR DIRECTIONS OCCURS. THIS HAS NOT CAUSED AN ACCIDENT FOR ME SINCE I AM AWARE OF IT. BUT IT HAS OBVIOUS POTENTIAL TO CONFUSE AT THE LEAST AND MISGUIDE AT WORST WHEN ONE IS USING THE COMPASS WHILE ALSO CONSULTING WRITTEN DIRECTIONS. IT WOULD ALSO BE IMPOSSIBLE TO COORDINATE THE COMPASS WITH A GPS NAVIGATOR. *TR

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