NHTSA Complaint #10693331 — 2005 CHRYSLER PACIFICA

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10693331
Vehicle	2005 CHRYSLER PACIFICA
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 17, 2015
Date Filed	March 10, 2015
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WE BOUGHT OUR 2005 CHRYSLER PACIFICA FROM A PRIVATE SELLER ... TWO DAYS LATER WE BROUGTH IT INTO THE SHOP TO GET A MYSTERIOUS CLUNK CHECKED OUT AND FOUND THE ENGINE CRADLE WAS ALMOST ROTTED AWAY. AFTER OWNING THE VEHICLE FOR NOT EVEN 48 HOURS IT IS NOW UNSAFE TO DRIVE, I CALLED INTO CHRYSLER CUSTOMER SERVICE BECAUSE I SAW A RECALL THAT AT ONE POINT COVERED THIS MODEL AND I WAS TOLD, " I APLOGIZE BUT THERE IS NOTHING WE CAN DO". MY QUESTION IS ... IF AT ONE POINT THIS VEHICLE WAS NOT SAFE TO OPPERATE BECAUSE OF THE ENGINE CRADLE RUST PROBLEM, WHAT CHANGED TO EXCLUDE THIS MODEL? I HAVE PLENTY OF PICTURES THAT SHOW I SHOULD NOT BE DRIVING THIS VEHICLE WITH MY CHILDREN IN IT. *TR

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