NHTSA Complaint #10692871 — 2008 TOYOTA COROLLA

WAS PULLING INTO A PARKING PLACE TO GO SHOPPING AROUND 1 PM. IT WAS CLEAR AND SUNNY AT THE TIME OF ACCIDENT. THERE WAS A SPEED BUMP RIGHT BEFORE THE PARKING SPOT SO THE CAR WAS GOING SLOW AND AS I PULLED INTO THE PARKING THE SPOT THE CAR SUDDENLY ACCELERATED CAUSING US TO HIT A BRICK WALL. I WAS TURNING LEFT INTO THE PARKING SPOT. CAR WAS DAMAGED TO THE FRONT END AND THE WALL TO THE STRIP CENTER. MY MOM WAS 89 YEARS OLD WAS SHAKEN UP AND CHECKED OUT IN THE HOSPITAL. THANKFULLY SHE WAS OK. MY HUSBAND CAME TO CHECK THE CAR AND IT WAS DRIVABLE SO HE TOOK IT TO FRED HASS TOYOTA IN SPRING, TEXAS. THEY TOLD US IT COULD BE UP TO 2 WEEKS BEFORE THEY SHOW UP TO CHECK THE CAR. HE CALLED TOYOTA AND FILED A COMPLAINT. THEY GAVE US A CLAIM NUMBER AND TOLD US THEY WOULD CALL US SATURDAY BEFORE NOON. WE NEVER RECEIVED A PHONE CALL AND I HOPE THEY WILL TAKE CARE OF OUR CLAIM. I WILL NOT BE DRIVING THIS CAR AGAIN. WE ARE THE ONLY OWNERS AND BOUGHT IT BRAND NEW WITH ALL OF THE SERVICE DONE INCLUDING ANY RECALLS AT FRED HASS TOYOTA. *TR