NHTSA Complaint #10692672 — 2012 CHEVROLET CRUZE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10692672 |
| Vehicle | 2012 CHEVROLET CRUZE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 54,202 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
WHILE ACCELERATING FROM A STOP, ENGINE SUDDENLY LOST POWER, WARNING LIGHTS CAME ON, "REDUCED ENGINE POWER" MESSAGE DISPLAYED. BROUGHT CAR TO A STOP, ACCELERATOR PEDAL DID NOTHING, ENGINE WOULD ONLY IDLE. SHUT ENGINE OFF FOR 20 SECONDS, RESTARTED, AND PEDAL WORKED, CAR WOULD ACCELERATE. RETURNED HOME, SCANNED ENGINE CONTROL MODULE FOR CODES, FOUND P2135 FOR THROTTLE POSITION SENSOR. TOOK TO DEALER FOR REPAIRS UNDER WARRANTY, THEY CLEANED THROTTLE BODY. HAD CAR BACK FOR 2 DAYS AND PROBLEM OCCURRED AGAIN. FOUND SAME CODE, RETURNED CAR TO DEALER. CHEVY DEALER WAS RELUCTANT TO REPLACE THROTTLE BODY, DIDN'T EVEN MENTION THE MALFUNCTION AND WANTED TO INSTEAD REPLACE A COOLANT SENSOR. I WAS ABLE TO CONVINCE THEM TO REPLACE THROTTLE BODY, AND THE REPAIR ORDER STATES THAT THEY UPDATED THE ECM SOFTWARE LEVEL. I BELIEVE THERE IS A TSB WHICH SHOULD BE A RECALL. SUDDEN LOSS OF ENGINE POWER IS EXTREMELY DANGEROUS WHEN PULLING INTO TRAFFIC, MERGING, ETC. *TR
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