NHTSA Complaint #10692610 — 2009 GMC ACADIA

I WAS LEAVING WORK AND NOTICED A SHUDDER IN THE VEHICLE. DIDN'T THINK MUCH OF IT AT THE TIME. WHEN I GOT ABOUT 2 MILES FROM MY HOME THE VEHICLE SEEMED TO LOOSE POWER. ENGINE WOULD REV BUT COULD NOT GET MUCH SPEED OUT OF IT. MADE IT HOME AND HAD VEHICLE TOWED TO DEALER NEXT DAY. DEALER DIAGNOSED ISSUE AS 3-5-R WAVE PLATE IN THE TRANSMISSION BROKE. ENDED UP COSTING OVER $5,300 TO REPLACE TRANSMISSION. AFTER REPAIRS I DID SOME RESEARCH AND SAW THAT THERE WERE HUNDREDS (FROM THE FEW WEBSITES I VISITED..THERE ARE PROBABLY MANY MORE) OF COMPLAINTS BY CONSUMERS WHO OWNED 2008 THROUGH 2011 ACADIAS AS WELL AS OTHER GENERAL MOTOR CORPORATION (GMC) VEHICLES THAT HAD THE SAME ISSUE WITH THE WAVE PLATE FAILING. CALLED GMC AND THEY TOLD ME SINCE THE REPAIR WORK WAS ALREADY DONE THERE WAS NOTHING THEY COULD DO. APPARENTLY FROM READING ALL THE POSTS GM IS AWARE OF THE ISSUE BUT DID NOTHING ABOUT IT. MY BIGGER ISSUE IS WHAT IF THIS OCCURRED ON THE HIGHWAY IN THE MIDDLE OF WINTER AND WE WERE LEFT STRANDED? THIS COULD HAVE BEEN A SERIOUS ISSUE AND POTENTIALLY PUT LIVES IN DANGER IF TRAVELING ON THE HIGHWAY OR REMOTE LOCATIONS. GMC SHOULD BE HELD ACCOUNTABLE FOR THIS MANUFACTURING DEFECT AND SHOULD EXTEND THE WARRANTY ON VEHICLES WITH THESE TYPES OF TRANSMISSIONS AND REIMBURSE ALL OF US WHO HAD TO SHELL OUT OUR HARD EARNED MONEY TO GET THE VEHICLE REPAIRED. *TR