NHTSA Complaint #10692287 — 2004 PONTIAC GRAND AM ELECTRICAL SYSTEM

Complaint Details

ODI Number	10692287
Vehicle	2004 PONTIAC GRAND AM
Component	ELECTRICAL SYSTEM
Date of Incident	January 3, 2009
Date Filed	March 5, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

IN JANUARY 2009, THE IGNITION SWITCH LOCKED ON MY GRAND AM WITHOUT WARNING OR REASON. IT REQUIRED ME GETTING THE CAR TOWED TO A SHOP AND PAYING $438.61 TO HAVE IT REPAIRED. RECENTLY GM ANNOUNCED THAT THERE IS A KNOWN ISSUE W/THE IGNITION SWITCH. I'VE MADE SEVERAL ATTEMPTS TO SPEAK WITH SOMEONE ABOUT BEING REIMBURSED FOR THE REPAIRS W/OUT SUCCESS. I'M BEING TOLD THAT THE ONLY THING I CAN DO IS HAVE THE "KEY" COVERED SO NO OTHER KEYS CAN BE ATTACHED. I HAVE MY DATED RECEIPT SHOWING THE IGNITION HAD TO BE REPLACED INCLUDING THE LOCK CYLINDER. PLEASE CONTACT ME BACK REGARDING THIS MATTER. *TR

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