NHTSA Complaint #10691869 — 2010 NISSAN MAXIMA

GOT INTO MY VEHICLE TO LEAVE FOR WORK, BRAKE WAS HARD TO PUSH, STEERING WHEEL LOCKED IN POSITION THAT IT WAS IN, PUSH BUTTON START WOULD NOT WORK. TRIED BOTH KEYFOBS WITH NO CHANGE IN STATUS. LIGHT ON THE DASH THAT I HADN'T SEEN BEFORE (A KEY WITH A RECTANGULAR BOX AROUND IT) CHANGED BATTERIES IN BOTH FOBS WITH STILL NO CHANGE. WAS LATE FOR WORK AND HAD TO HAVE MY VEHICLE TOWED OUT OF MY OWN GARAGE. AFTER RESEARCHING FOUND THAT THE STEERING WHEEL LOCK WOULD NOT DISENGAGE, WHICH IN TURN TRIGGERED THE ANTI-THEFT SECURITY SYSTEM AND MY CAR WOULD NOT RECOGNIZE MY OWN KEYFOBS. THERE'S NO OTHER WAY TO START THE VEHICLE, NO GENERAL OVERRIDE SWITCH OR BUTTON OF ANY KIND. I HAD A VEHICLE THAT I COULD NOT USE. *TR