NHTSA Complaint #10691712 — 2013 DODGE CARAVAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10691712
Vehicle	2013 DODGE CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	August 30, 2013
Date Filed	March 3, 2015
Mileage	3,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

RECEIVED A RECALL NOTICE FROM CHRYSLER SHORTLY AFTER PURCHASING 2013 DODGE CARAVAN STATING THE REAR QUARTER WINDOW SWITCH MAY OVERHEAT IF EXPOSED TO LIQUID MOISTURE AND MAY CAUSE A BURNING ODOR, SMOKE, OR DRIVER'S DOOR FIRE WITHOUT WARMING. I CONTACTED MY DEALER AND THEY DISCONNECTED THE REAR QUARTER VENT WINDOW SWITCH. THIS OF COURSE DOES NOT ALLOW THE WINDOWS TO OPEN. IN FEBRUARY 2015, I CONTACTED MY DEALER ABOUT THE RECALL REPAIR AND WAS TOLD THAT CHRYSLER IS UNABLE TO PROVIDE A PERMANENT REMEDY DUE TO THE NEEDED PART IS NOT AVAILABLE. THIS DEFECT HAS NOT BEEN REPAIRED WITHIN A REASONABLE TIME FRAME. CHRYSLER NEEDS TO REMEDY THIS SITUATION OR PROVIDE COMPENSATION FOR A DEFECTIVE VEHICLE. *TR

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