NHTSA Complaint #11192366 — 2013 DODGE CARAVAN STRUCTURE:BODY:DOOR

Complaint Details

ODI Number	11192366
Vehicle	2013 DODGE CARAVAN
Component	STRUCTURE:BODY:DOOR
Date of Incident	March 28, 2019
Date Filed	March 29, 2019
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL* THE CONTACT OWNS A 2013 DODGE CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR SEIZED AND REMAINED STUCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE CONTACT ATTEMPTED TO OPEN THE DOOR, "UNLOCK DOOR TO OPEN" APPEARED ON THE INSTRUMENT PANEL. THE DEALER WAS NOT CONTACTED, BUT THE CONTACT PLANNED TO TAKE THE VEHICLE TO A DEALER THIS WEEK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS UNKNOWN.

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