NHTSA Complaint #10691492 — 2014 HYUNDAI SANTA FE

DRIVING ON HWY 71 APPROXIMATELY 25 MILES SOUTH OF ALEXANDRIA, LA WITH THE SUNROOF CLOSED AND THE INTERIOR SUNROOF LINER CLOSED WHEN I HEARD A LOUD "EXPLOSION" SIMILAR TO THE SOUND OF A SHOTGUN BEING FIRED. THERE WAS ONLY ONE VEHICLE NEAR ME, APPROXIMATELY 500 FEET AHEAD OF ME. I LOOKED TO SEE IF THE SIDE WINDOW HAD BEEN SHOT OUT AND TO MAKE SURE MY SON, WHO WAS SITTING IN THE BACK, WAS OK. I THEN COULD HEAR THE SOUND OF WIND COMING FROM ABOVE ME. I OPENED THE SUNROOF COVER AND DISCOVERED A LARGE HOLE IN THE FORWARD PART OF THE SUNROOF, WITH THE REMAINDER OF THE FORWARD RETRACTABLE SUNROOF SHATTERED. I PULLED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT IT APPEARED THAT THE SUNROOF RELEASED UPWARD. I HAVE TAKEN THE VEHICLE TO A HYUNDAI DEALER AND THEY ARE TRYING TO SAY THIS IS THE RESULT OF SOMETHING STRIKING THE SUNROOF, AND THAT THEY HAVE "NOT SEEN THIS BEFORE". I HAVE DONE RESEARCH AND SEE THAT THERE HAVE BEEN SEVERAL COMPLAINTS OF THIS HAPPENING INCLUDING A RECENT RECALL OF HYUNDAI VELOSTERS FOR THE SAME PROBLEM. *TR