NHTSA Complaint #10655245 — 2014 HYUNDAI SANTA FE

ABOUT 4 PM ON OCT 6, 2014, I WAS DRIVING SOUTH ON ROUTE 101S TOWARD YARMOUTH, NOVA SCOTIA, CANADA AT MILE MARKER 16. IT IS A 2 LANE RESTRICTED ACCESS HIGHWAY. THERE WERE 2 PEOPLE IN THE FRONT SEATS, ONE PERSON IN THE MIDDLE ROW, PASSENGER SIDE. THE DAY WAS PARTLY SUNNY, MID 60S, LITTLE WIND. MY SUNROOF WAS TILTED OPEN AND THE LINER WAS OPEN HALFWAY TO EXPOSE THE SUN ROOF OPENING. THE SPEED LIMIT ON THE ROAD WAS 100KM/HR, AND THAT WAS MY SPEED. A TRACTOR TRAILER PASSED ME GOING THE OPPOSITE DIRECTION, PROBABLY AT 100 KM/HR OR A LITTLE MORE. JUST AS THE TRUCK DISAPPEARED IN MY BLIND SPOT THERE WAS A HUGE EXPLOSION. IT SOUNDED LIKE A CANON WENT OFF JUST ABOVE ME. I LOOKED UP AND SAW A HUGE HOLE IN THE SUNROOF AND THERE WAS GLASS ALL OVER ME, MY PASSENGERS, AND THE INSIDE OF THE CAR. I IMMEDIATELY SLOWED DOWN AND PULLED OFF TO THE SIDE OF THE ROAD WHEN IT WAS SAFE. I DID NOT HEAR ANYTHING HIT THE CAR, NOR DID WE AND 3 ROYAL CANADIAN MOUNTED POLICE FIND ANY SIGN OF ANYTHING THAT COULD HAVE CAUSED THE DAMAGE AFTER SEARCHING BOTH INSIDE THE CAR AND ALONG THE ROADWAY. ABOUT 60 PERCENT OF THE SUN ROOF WAS GONE, SHATTERED INTO BITS THROUGHOUT THE FRONT, MIDDLE AND EVEN SOME INTO THE BACK OF THE CAR. THE OUTSIDE PART OF THE SUN ROOF THAT WAS STILL ATTACHED WAS ALSO ENTIRELY SHATTERED. I PROCEEDED DIRECTLY TO A HYUNDAI DEALER WHO TOOK PICTURES TO DOCUMENT THE DAMAGE. A WARRANTY REPAIR WAS AUTHORIZED. AFTER INSPECTION AND CLEANING, THE SUN ROOF AND LINER OPERATED CORRECTLY, WITH DAMAGE LIMITED TO THE GLASS PORTION OF THE SUNROOF. NO OTHER ROOF DAMAGE WAS NOTED. MY CONCERNS ARE THAT EVEN THOUGH THIS HAS BEEN REPLACED, COULDN'T IT HAPPEN AGAIN? WHAT IS BEING DONE TO INVESTIGATE AND SOLVE THIS PROBLEM THAT RUNS ACROSS SEVERAL YEARS, MANY MAKES AND MODELS OF CARS? *TR