NHTSA Complaint #10691073 — 2015 JEEP CHEROKEE

FOR THE PAST WEEK MY 2015 JEEP CHEROKEE HAS BEEN AT THE DEALERSHIP; CONTINUOUS SCREEN/RADIO MALFUNCTIONING/ UNINTENDED CAR ACCELERATION/ COMPUTER SYSTEM MALFUNCTION, ETC. I WAS TOLD BY THE SERVICE MANAGER THAT THEY HAVE NO CLUE WHY MY VEHICLE IS NOT FUNCTIONING CORRECTLY OR ACCEPTING THEIR SEVERAL ATTEMPTS TO 'UPDATE' MY VEHICLES SYSTEM TO CORRECT THE VARIOUS PROBLEMS. THE MANAGER WENT ON TO TELL ME HOW MY CAR IS "REJECTING" THE NEW PART THEY TRIED TO INSTALL. I DID NOT KNOW VEHICLES HAD THE ABILITY TO 'REJECT' MECHANICAL PARTS. HE SAID THEY HAD TO CONTACT CHRYSLER TO FIND OUT HOW TO FIX MY VEHICLE; I TRULY THOUGHT THE "CHRYSLER" DEALERSHIP WAS CHRYSLER AND MECHANICS THERE WERE TRAINED TO FIX ALL OF CHRYSLERS VEHICLES, SHAME ON ME. AT THIS POINT I AM TRULY AFRAID TO DRIVE THE TRUCK, ESPECIALLY WITH THE CHRYSLER DEALERSHIP NOT KNOWING HOW TO REPAIR THE VARIOUS PROBLEMS WITH A 2015 MODEL. I ALSO NOTICED THE JEEPS STARTING WITH 1C4PJ SEEMS TO HAVE ALL THE PROBLEMS. WITH CHRYSLER NOTICING IT AS WELL, WHY NOT JUST REPLACE THE JEEPS SOLD IN THAT BATCH? *TR