NHTSA Complaint #10690628 — 2012 FORD FOCUS

EQUIPMENT issue reported to NHTSA

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Complaint Details

ODI Number	10690628
Vehicle	2012 FORD FOCUS
Component	EQUIPMENT
Date of Incident	November 10, 2014
Date Filed	February 25, 2015
Mileage	39,521 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHEN I TURN ON THE INTERIOR HEATER, THE SELECTOR SWITCH THAT DIRECTS THE AIR TO WINDSHIELD, PANEL, OR FLOOR, WILL NOT SEND HEATED AIR TO THE FLOOR. IT MAKES A VERY LOUD NOISE OF AIR BEING FORCED THROUGH A TIGHT OPENING, BUT THE HEAT DOES NOT GO TO THE FLOOR AND THE HEATER IS ALMOST COMPLETELY INEFFECTIVE UNLESS THE FAN SPEED IS SET TO THE HIGHEST SETTING. *JS

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