NHTSA Complaint #10690042 — 2009 GMC ACADIA ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10690042
Vehicle	2009 GMC ACADIA
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 23, 2015
Date Filed	February 23, 2015
Mileage	101,745 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

WHILE DRIVING TO WORK THE CAR CHECK ENGINE LIGHT CAME ON AND SAID OVERHEATING PULL OVER. AFTER PULLING OVER A LOCAL SHOP TOWED ME BACK SINCE THE NEAREST GMC DEALER IS 30 MILES AWAY AND THE SNOWY CONDITIONS ARE SAFE TO DRIVE IN WITH A CAR THAT IS ACTING UP. ONCE AT THE SHOP IT IS EVIDENT THE WATER PUMP IS LEAKING AT THE SHAFT SEAL. DUE TO THE NATURE OF THE ISSUE I WAS UNABLE TO TRANSPORT MY CAR TO A GMC DEALER FOR REPAIR, THUS THE COST OF THIS REPAIR IS AGAIN MY RESPONSIBILITY PER GMC "CUSTOMER SERVICE". AT THIS TIME I AM IN DEEP REGRET OF MY PURCHASE OF THIS GMC PRODUCT AND WILL BE WARY WHEN I LOOK TO PURCHASE MY NEXT PRODUCT. *TR

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