NHTSA Complaint #10689882 — 2010 INFINITI M35

I BOUGHT A 2010 INFINITI M35X FROM A HONDA DEALER WITH 80000 MILES. DURING THE FIRST HIGHWAY TRIP I FOUND OUT THAT IT'S TOO HARD TO KEEP THIS VEHICLE WITHIN THE DRIVING LANE WITHOUT CONSTANT STEERING ADJUSTMENTS. THE CAR MOVES TO ONE SIDE OR THE OTHER IF THE ROAD IS NOT PERFECT. ALSO IF I TOOK MY EYES OFF THE ROAD FOR A SPLIT SECOND I COULD RISK LEAVING MY LANE. THIS IS A VERY UNSETTLING DRIVING EXPERIENCE. I TOOK THE CAR BACK TO THE DEALER FOR POSSIBLE WHEEL ALIGNMENT. THEY CHECKED THE WHEEL ALIGNMENT AND TOLD ME THAT IT WAS OFF AND THAT IT WAS FIXED. NOTHING CHANGED AT ALL. THE SALESMAN BLAMED IT ON THE TIRES AND STATED THAT THE PROBLEM SHOULD BE FIXED WHEN THE TIRES ARE CHANGED. THE CAR HAS GOOD TIRES AND DOESN'T NEED NEW ONES NOW. I DOUBLE CHECKED THE TIRE PRESSURE AND BRAKES AS THEY SUGGESTED. EVERYTHING SEEMS TO BE IN ORDER. THE VEHICLE HAS A CLEAN CARFAX RECORD. IN MY SEARCH I FOUND SIMILAR COMPLAINS ABOUT THE SAME MODEL CAR WHICH EXPLAINED MY PROBLEM. I UNDERSTAND THAT INFINITI DENIES THE FACT THAT THERE IS A PROBLEM AND REFUSES TO DO ANYTHING ABOUT IT. *TR