NHTSA Complaint #10555082 — 2010 INFINITI M35

VEHICLE STEERING SEEMS TO HAVE ITS OWN MIND AT ALMOST ALL SPEEDS AND TENDS TO LUNGE FROM ONE SIDE TO ANOTHER REQUIRING CONTINUOUS CORRECTION. THE WHEELS SEEM TO FOLLOW MOST EVERY DEFORMITY / IRREGULARITY OF THE ROAD. ONE INSTANCE THE VEHICLE MOVED OVER FROM ONE LANE TO THE MIDDLE OF ADJOINING LANE ALMOST CAUSING A CRASH. WHEN STOPPING THE STEERING CAN SWING UPTO 45 TO 60 DEGREES IN EITHER DIRECTION. HAVE TAKEN THE CAR TO THE DEALER MORE THAN THREE TIMES - FIRST TIME WITH 18000 MILES ON THE CAR. HAVE ALWAYS BEEN ADVISED THAT EVERYTHING WAS NORMAL. RESEARCHED ON WEB AND FOUND MANY SIMILAR COMPLAINTS WITH THIS MODEL CAR DESCRIBED AS 'TRAMLINING'. LAST TIME I TOOK A PRINT OUT OF NUMEROUS SIMILAR COMPLAINTS FROM THE WEB TO THE DEALER BUT THEY STILL REFUSED TO ACKNOWLEDGE THE PROBLEM. THEY SAID THERE IS NO SOLUTION OFFERED BY INFINITI FOR THIS PROBLEM AND RECOMMENDED TO CHANGE THE TIRES. HAVE CHANGED THE OEM TIRES AT 26000 MILES, DONE ALIGNMENT THREE TIMES, BRAKES SERVICED BUT THE PROBLEM PERSISTS. HAVE REPORTED THE PROBLEM TO THE INFINITI CUSTOMER SERVICE AS WELL BUT NO SOLUTION OFFERED. I FEEL INFINITI IS DENYING TO RECOGNIZE THIS SERIOUS PROBLEM WHICH HAS THE POTENTIAL TO BE A MAJOR SAFETY ISSUE. *TR