NHTSA Complaint #10689768 — 2008 CHRYSLER TOWN AND COUNTRY

CHRYSLER DECLINED COVERING MY CAR UNDER K19 RECALL BECAUSE IT WAS MANUFACTURED 2 DAYS BEFORE THE RECALL DATE AND ALSO THEY ALSO SAID MY CAR WAS SOLD ORIGINALLY IN OK. THE CAR RESIDES IN IL SINCE 2013. EVEN MY SERVICE ADVISOR THOUGHT IT WAS COVERED BY THE SAME RECALL. THE RECALL COVER BOTH OF THE FRONT WHEEL BEARINGS, THE LEFT ONE WAS REPLACED ALMOST A YEAR AGO ON MY EXPENSES IN CHRYSLER DEALER AND NOW AFTER 10 K MILES THE RIGHT WHEEL BEARING STARTED TO CREATE HUMMING AND GRINDING SOUND. I CONTACTED CHRYSLER CUSTOMER SERVICE AND THEY SAID THAT THEY CAN'T DO ANYTHING FOR ME BECAUSE MY CAR WAS MANUFACTURED 2 DAYS BEFORE THE K19 TIME FRAME. I DON'T MIND PAYING FOR REPAIRING MY CAR, BUT THIS MINIVAN TRAVELED TO THE DEALERSHIP 19 TIMES FOR MANY DIFFERENT EXPENSIVE REPAIRS SINCE AUGUST 2013, THIS IS TOO MUCH I APPRECIATE YOUR HELP IN THIS REGARD. *TR