NHTSA Complaint #10689659 — 2015 FORD FIESTA

THIS ALL CAME ABOUT AT 11:30 PM WHEN LEAVING THE WORK PLACE THE CAR WOULD NOT PROVIDE HEATING TO THE DEFROSTERS OR OTHER AREAS AFTER THE ENGINE WAS AT OPERATING TEMP. THE OUTSIDE TEMP WAS AT MINUS SIX AND WIND CHILL BELOW THAT NUMBER.THE CAR WAS DRIVEN HOME A DISTANCE OF FIVE PLUS MILES WITH THE WINDSHIELD FROSTED MAKING IT DIFFICULT TO SEE THROUGH. UPON ARRIVAL AT HOME THERE WAS TWO SMALL CLEARED SPOTS THE SIZE OF HALF DOLLARS AT THE BOTTOM OF THE WINDSHIELD. AFTER HAVING THE CAR TOWED TO THE DEALER THIS MORNING THEY DETERMINED THE PROBLEM WAS AN ICED CABIN AIR FILTER AND [FROZEN] AS IN ICED FAN BLOWER THEY HAD TO DRY OUT. PER SSM 44942 IN WHICH ENGINEERS AT FORD [ I PRESUME ] WERE INVESTIGATING OR AS STATED ON THE PAPER WORK I RECEIVED FROM THE DEALER, CONCERNED ENGINEERS. THIS FALLS UNDER SAFETY DO TO VISION BEING IMPAIRED BECAUSE OF THIS PROBLEM WHICH APPEARS TO BE KNOWN BY THE MANUFACTURE. THIS CAR WAS ONLY DRIVEN AT THIS LATE TIME OF NIGHT AS TRAFFIC WAS ALMOST NIL AND THE EXTREME WEATHER DICTATED. *TR