NHTSA Complaint #10689576 — 2012 CHEVROLET CAPTIVA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10689576
Vehicle	2012 CHEVROLET CAPTIVA
Component	ELECTRICAL SYSTEM
Date of Incident	January 9, 2015
Date Filed	February 20, 2015
Mileage	58,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MY MOST RECENT PROBLEM WITH MY 2012 CHEVY CAPTIVA IS THE KEY WAS GETTING JAMMED IN IGNITION AND WOULD NOT RELEASE IMMEDIATELY. THIS WENT ON FOR APPROXIMATELY TWO WEEKS OR MORE. I TOOK VEHICLE IN FOR REPLACEMENT OF BRAKES ON 2/17/15. ON 2/18/15, LATER IN THE NIGHT, THE KEY WOULD NOT RELEASE FROM IGNITION AT ALL. I HAVE VEHICLE AT DEALER AS OF 2/20/15 TO DIAGNOSE THE PROBLEM AND AWAITING THE RESULTS. I AM CONCERNED THAT THIS IS THE SAME GM PROBLEM WITH IGNITION SWITCH FOR OTHER MODELS THAT ARE BEING "RECALLED." ALSO JUST FOR THE RECORD, I DID EXPERIENCE A PROBLEM WITH TRANSMISSION THAT NEEDED TO BE REPLACED UNDER WARRANTY AS WELL BACK IN 2014; AND PROBLEM WITH ALTERNATOR BACK IN 2013 ALSO HAD TO BE REPLACED UNDER WARRANTY. I ALSO NOTICE SOME HESITATION IN ACCELERATION, (SIMILAR TO A SLIGHT/FAINT PULL) ON OCCASIONS. NOT ENOUGH TO THINK ANYTHING SERIOUS, BUT DID OCCUR OFTEN ENOUGH IN 2014. *TR

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