NHTSA Complaint #10689421 — 2008 CHEVROLET IMPALA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10689421
Vehicle	2008 CHEVROLET IMPALA
Component	ELECTRICAL SYSTEM
Date of Incident	November 13, 2014
Date Filed	February 19, 2015
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

I RECEIVED NOTICE OF A SAFETY RECALL #14299 FROM CHEVROLET INSTRUCTING ME TO CALL MY LOCAL DEALER AND SCHEDULE A TIME TO HAVE THE IGNITION REPAIR. THE LOCAL DEALER, CAMPBELL CHEVROLET IN BOWLING GREEN, KY TOLD ME THEY DID NOT HAVE THE PARTS. THE DEALER INSTRUCTED ME TO LEAVE MY NAME AND TELEPHONE NUMBER AND THEY WOULD CALL WHEN THE PARTS CAME IN. THIS CALL TOOK PLACE ON NOVEMBER 13, 2014. I STILL HAVE NOT HEARD ANYTHING FROM THE DEALER. I BELIEVE THERE HAS BEEN MORE THAN ENOUGH TIME TO GET THE PARTS NEEDED AND FIX THIS PROBLEM. MEANWHILE, I AM STILL DRIVING THE CAR WITH THIS KNOWN RISK. IF THIS IS THE MANNER IN WHICH CAR MANUFACTURERS ARE ALLOWED TO STATE THEY ARE TAKING CARE OF RECALLS IT IS NO WONDER MORE DEATHS ARE NOT AVOIDED. IF I ATTEMPT TO TRADE THE VEHICLE I AM SURE THIS WILL BE AN ISSUE AND MOST PROBABLY DEVALUE MY CAR. IS THERE OTHER RECOURSE A CONSUMER CAN TAKE TO REMEDY THIS ISSUE? *TR

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