NHTSA Complaint #10683866 — 2010 NISSAN MAXIMA

I WENT TO TURN ON MY HUSBAND'S 2010 NISSAN MAXIMA THIS MORNING, AND IT DIDN'T TURN ON. THE BRAKE PEDAL WAS HARD TO PUSH, AND THE START BUTTON DIDN'T DO ANYTHING BUT ILLUMINATE THE "LOCK" LIGHT ABOVE THE START BUTTON. I PULLED OUT THE OWNERS MANUAL TO SEE WHAT THE PROBLEM WAS, AND ONCE I FOLLOWED THE INSTRUCTIONS THAT WERE IN THE OWNERS MANUAL TO UNLOCK THE STEERING WHEEL, NOTHING HAPPENED. I HAD TO CALL A TOW COMPANY TO HAVE THE CAR TOWED TO THE NEAREST NISSAN DEALERSHIP. THE SERVICE ADVISOR THAT ASSISTED ME SAID THAT IS WOULD BE COVERED BY THE "NISSAN EXTENDED WARRANTY" THAT THEY HAD FOR THIS SPECIFIC ISSUE (STEERING WHEEL LOCK) BUT THEN WHEN I CALLED LATER TO GET AN UPDATE, SHE ADVISED ME THAT UNFORTUNATELY MY CAR DID NOT MEET THE WARRANTY CRITERIA, WHATEVER THAT MEANS. AFTER DOING SOME RESEARCH ONLINE, I HAVE NOTICED MANY 2010 NISSAN MAXIMA'S HAVING THE SAME ISSUE, SO AS TO WHY THEY ONLY COVER THE 2009'S IS BEYOND MY UNDERSTANDING. THIS IS A SERIOUS ISSUE THAT I HOPE NISSAN CAN CORRECT FOR THE 2010 MAXIMA OWNERS. *TR